The Technical Support Manager manages a team of Technical Support Engineers (TSE’s); acts as a mentor and coach to team members. Ensures the team delivers the highest quality of support to our customers.
TSE’s work directly with customers to resolve technical inquiries and questions across the full Docusign product line. Working with resources across Docusign, this role expedites the resolution of issues to empower customers to achieve the highest value and adoption of our software.
This position is a people manager role reporting to Senior Manager, Technical Support.
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