We are looking for an enthusiastic Customer Support Specialist III to join our team. Reporting into the support organization, you’ll be tasked with ensuring our crew members and client users have their product questions answered and technical issues addressed. This role involves a variety of different skills, including strong knowledge of entertainment industry practices, written communication by email, verbal communication by phone, all to ensure payees are compensated quickly and compliantly.
At Wrapbook, creativity meets technology — and not just in the product.
In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include:
Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation.
Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly!
Wrapbook employs individuals across the United States and Canada, and the salary range spans multiple geographic zones based on market benchmark data. Your zone is dependent on where you live. (The compensation listed is not inclusive of any bonus, commission, benefits, or equity that might exist in your total compensation package.)
Tagged as: Client Service, Customer Help, Customer Service, Support Specialist
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