We’re hiring on behalf of a Haystack partner!
The Role
• Analyze and respond to user inquiries for IT-related issues.
• Assist with improving project efficiency and effectiveness within an IT support context.
• Perform professional technology support tasks including account access requests and application support.
• Troubleshoot account issues and escalate priority problems.
• Consolidate daily requests and manage information from various sources.
• Engage with clients to understand IT requirements and translate them into project plans.
What You’ll Need
• 1+ years of experience supporting a defense organization in a professional capacity.
• Experience using Microsoft Power Platform tools.
• Experience using Microsoft Office Suite tools, including Teams for collaboration.
• Ability to learn new technologies and concepts quickly.
• Ability to work cooperatively as a team member.
• Ability to perform shift work.
• Secret clearance required.
• Bachelor’s degree.
What’s On Offer
• Competitive annual salary ($48,100 – $98,000) plus potential benefits and professional development opportunities.
• Opportunity to work on complex problems and contribute to innovative solutions.
• Engage directly with clients to ensure project success and meet quality standards.
• Support for total well-being, including health, financial, and retirement benefits.
Apply via Haystack today!
