About Us
Pickle is a business enablement service. We provide fractional, embedded, human-led support across the functions that quietly keep growing businesses moving. EA and executive support, admin, customer support, operations, bookkeeping and HR.
We’re not a recruitment agency, a consultancy or a software product. We sit in the gap between all three, and that gap is where the real work happens.
We work alongside founder and operator-led businesses at the moments when they need more capacity, more structure, or more support than they currently have. Our people embed into client businesses and take genuine ownership of the work. No task-ticking, no arm’s-length delivery. Just real judgement and follow-through.
What it’s like to work here
We value autonomy and accountability. We are human-first in how we treat our clients, our candidates, and each other. We don’t chase growth at the expense of quality, and we don’t treat people like resources.
We are a small, growing team building something we genuinely believe in, and we are looking for people who want to be part of that.
What We Care About
Good work. Honest relationships. Doing things properly. We use technology and AI intentionally and we never let it replace the human judgement that actually makes the difference. We value calm over chaos, clarity over comfort, and ownership over excuses.
The Client
Our Client is a growing joinery business that needs virtual admin support to handle the day-to-day volume that comes with expansion.
This is a hands-on, customer-facing admin role covering approximately 40 hours per month. You’ll be the first point of contact for customers by phone and email, and the person keeping quotes, invoices, and scheduling moving without anything slipping through the cracks.
What You’ll Be Doing
- Managing emails and the general inbox
- Handling inbound customer calls and enquiries
- Booking appointments and managing scheduling
- Preparing and sending out quotes
- Raising and sending invoices
- General admin support as the business grows
Requirements
- UK based, with English as a first language
- Experienced in small business admin — ideally with a background supporting trade, construction, or services businesses where the pace is practical and the work is varied
- Comfortable picking up the phone and speaking with customers confidently and professionally
- Able to turn around quotes and invoices accurately, without being chased
- Organised and reliable — genuine ownership of a varied workload
Benefits
- A varied, hands-on role at the centre of a growing business
- Practical work with a direct, visible impact day to day
- Flexible, remote working within GMT hours
- 40 hours per month
