Key Accounts Executive (HoReCa Sales) – West Region
Position: Key Accounts Executive – HoReCa Sales
Location: Mumbai (India HQ)
Region: West India
Reporting To: National Key Accounts Manager – HoReCa
Role Purpose
The Key Accounts Executive will be responsible for managing and growing strategic HoReCa (Hotels, Restaurants, Cafés/Catering) accounts across the West region. The role focuses on driving sales, expanding product penetration, strengthening customer relationships, and ensuring profitable business growth with key hospitality customers.
Key Responsibilities
- Manage and develop key HoReCa accounts including hotel chains, restaurants, cafés, cloud kitchens, and catering companies.
- Achieve sales, volume, revenue, and profitability targets for the assigned territory.
- Drive product listings, menu placements, and promotional initiatives within key customer accounts.
- Identify new business opportunities and onboard potential HoReCa customers.
- Conduct regular customer visits, business reviews, and product presentations.
- Collaborate with marketing, supply chain, and customer service teams to ensure seamless execution and customer satisfaction.
- Monitor market trends, competitor activities, pricing, and customer requirements within the HoReCa channel.
- Ensure timely delivery, customer issue resolution, and account reconciliation.
- Prepare sales forecasts, account plans, and monthly business reports.
Qualifications & Experience
- Graduate/Postgraduate in Business, Sales, Marketing, Hospitality Management, or related field.
- Experience: 2–5 years of experience in HoReCa sales, Key Account Management, or Food Service Channel sales.
- Strong network within hotels, restaurants, cafés, and institutional food service customers is preferred.
- Excellent communication, negotiation, and relationship management skills.
- Proficiency in MS Office and CRM tools.
- Willingness to travel extensively across the West region.
Key Competencies
- Key Account Management
- HoReCa Channel Expertise
- Business Development
- Negotiation & Influencing Skills
- Customer Relationship Management
- Commercial Acumen
- Results Orientation
Base Location: Mumbai (India HQ)
Travel Requirement: Frequent travel across Maharashtra, Gujarat, Goa, and other West Region markets as required.
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