At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values here!
Department: US Sales:
The North America Sales organization at Signifyd is dedicated to empowering e-commerce businesses to grow fearlessly by eliminating fraud, preventing chargebacks, and safeguarding their bottom line. Our primary focus is on driving new logo acquisition, partnering with online merchants across diverse industries—from leading enterprise retailers to rapidly growing e-commerce businesses—to maximize their revenue by approving more legitimate orders and significantly reducing the financial burden of fraud and consumer abuse.
We provide a cutting-edge Commerce Protection Platform that leverages advanced ML and our vast global Commerce Network to deliver real-time, guaranteed decisions on every transaction. To effectively penetrate and expand within the market, our team thrives on deep cross-functional collaboration. We work hand-in-hand with Solutions Engineering to craft bespoke demonstrations, Marketing for targeted outreach campaigns, Product for roadmap insights and deep-dives, and Customer Success to ensure seamless onboarding and long-term value for our new clients. This integrated approach is essential as we deliver unparalleled value and secure the trust of new merchants across North America.
The Role:
Signifyd is looking to expand the Enterprise Accounts team with the goal of establishing mutually beneficial partnerships with some of the largest and most admired brands in the world. We are looking for strategic thinkers and experienced sellers to attract, win, replicate, and deliver innovative business outcomes that continuously improve our own business while helping others grow theirs.
This is a senior position that extends beyond traditional transactional selling, requiring a consultative, strategic, and creative approach to build trusted advisor relationships across diverse enterprise organizations. It requires a proven track record balancing multiple client priorities, conveying value in ways that resonate across various stakeholders, and building a strong ecosystem of advocates – including C-suite decision makers, internally and externally. As Signifyd expands into account protection and post-purchase solutions, this role offers the opportunity to bring those emerging product lines to market and build relationships with merchants looking beyond traditional, checkout-focused fraud prevention.
In this role, you will collaborate with an Enterprise Account Executive to develop and execute a comprehensive strategy for your territory. You and your AE will be responsible for managing full sales cycles across the Northwest territory.
Responsibilities:
- Partner with your Enterprise Account executive to develop and execute on the plan for your territory and account plans. You will be responsible for initiating the strategy and tagging in your AE to provide support on more complex deals.
- Lead all aspects of a sales cycle from start to finish both internally and externally including: prospecting, discovery, Proof of Concepts, value proposition positioning and pricing, contract closing and successfully supporting customers through Go-Live
- Serve as a credible SME across Signifyd’s full product portfolio – including fraud protection, account protection, and post-purchase solutions – providing education, memorable engagements, compelling content, and thought leadership designed to create lasting relationships and win new business.
- Develop creative strategies and storytelling to drive engagement with prospects. Demonstrate ability to use data and insights to overcome objections and craft a compelling value-based solution across multiple shareholders.
- Consistently update Salesforce (SFDC), leveraging this tool as the single source of truth on prospect accounts and opportunities. Capture timely and detailed call/meeting reports, articulating customer needs, deliverables, and next steps to ensure Partners and leadership team are aware of updates.
- Accountable for driving pipeline, sales, revenue, and meeting or exceeding quota goals in the assigned vertical across the territory
- Partner effectively with SE, CS, Product, Marketing, VE, RI, IM, and other teams to drive initiatives that support the needs of the prospect throughout the deal cycle.
- Attend industry conferences, sponsored events, and on-sites in order to develop relationships with prospects and expand Signifyd’s network
Requirements:
- 6+ years of direct field sales experience with a proven track record in developing new business across different verticals including large multi-divisional/multinational companies
- Successful, established track record of business development experience, specifically with senior leadership and C-level executives, within Enterprise Sales
- Experience selling $400K+ ACV deals
- Self-starter who can demonstrate development, growth and expansion of a territory
- Proven track record of effective outbound prospecting, managing sophisticated enterprise sales cycles and accurate pipeline management and forecasting
- Experience working cross functionally with data science, risk management, and customer success.
- Experience working with or alongside Solutions Engineering or Product teams; comfort navigating technical conversations and product-led sales cycles
- Experience with fraud, eCommerce, payments, or identity and account protection solutions a plus
- Expected travel: ~25%
#LI-Remote
Benefits in our US offices:
- Discretionary Time Off Policy (Unlimited!)
- 401K Match
- Stock Options
- Annual Performance Bonus or Commissions
- Paid Parental Leave (12 weeks)
- On-Demand Therapy for all employees & their dependents
- Dedicated learning budget through Learnerbly
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Short Term and Long Term Disability Insurance
- Life Insurance
- Company Social Events
- Signifyd Swag
Compensation:
In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.
Base Salary Range:
- $135,000 – $160,000 annually
Equity: This role is eligible for a stock option grant of 2250 stock options, based on the position level and internal compensation guidelines.
Commission (Sales Roles): This role is eligible for a commission plan as part of the total compensation package.
- On-Target Commission Range: $135,000 – $160,000 annually
- Commission accelerators and additional variable compensation may apply; details will be provided during the interview process.
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
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