We are seeking a compassionate, organized, and professional Chat Support Clerk to join our growing remote team at Positive Behavior Steps. In this role you will serve as a key point of digital contact for our clients, families, and partners providing timely, accurate, and empathetic support through our live chat platform. Your communication skills, attention to detail, and genuine passion for helping others will directly reflect the mission and values of our organization.
Location: United States (Remote).
Key Responsibilities
Qualifications & Skills
What We Offer
Equal Opportunity Employer
Positive Behavior Steps is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. We are committed to fostering a diverse, equitable, and inclusive workplace where every team member feels valued, respected, and empowered to make a meaningful difference in the lives of those we serve.
About PBX Steps
PBX Steps was established in an effort to increase the amount of support to the special needs’ population, as individuals with Autism and other developmental disabilities are often limited to resources that support them in overcoming barriers at home and within their community. We advocate for our clients by providing quality support with trained staff, and by assisting families that may be overwhelmed by the challenges of raising a child with developmental delays.
Tagged as: Client Service, Customer Help, Customer Service, Support Specialist
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