As a Learning Solutions Architect, you are responsible for helping our customers design, implement, and measure the ROI of their data and AI learning pathways.. You’ll do this through gaining a deep understanding of their organizational skill goals and then mapping DataCamp’s curriculum against those goals to drive towards desired outcomes. Through leveraging our Enterprise platform functionalities, you will help design the ideal curriculum and learning experience for our customers and their learners.
Working with customers – your role will be to partner with Customer Success Managers, helping customers achieve these goals by interviewing stakeholders, understanding skill gaps, and providing content recommendations to design success from the start. You will be working with some of our most high-value customers and should be comfortable presenting to both technical and non-technical audiences.
Working with prospects – you will contribute to the growth of the business by partnering with Account Executives and mapping prospect personas to appropriate learning pathways, demonstrating DataCamp’s ability to cater to a wide variety of skill sets, departments, and experience levels.
In addition to joining a creative and international start-up, as a permanent employee you’ll enjoy:
DataCamp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Tagged as: Client Service, Customer Help, Customer Service, Support Specialist
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