Customer Support

Merchandising Representative Full Time



If you’re reading this on your way from 5am spin class to festival fast-pass, you’re CELSIUS®— an everyday hustler with the essential energy to aim high, and go the extra mile wherever your goals take you. 

Joyful by design, sunny by nature, and unapologetically bold. If your bestie has you saved in their phone as “Icon,” you’re ALANI NU® — confident, colorful, and bringing main-character energy to every moment. 



SoCal in your soul, attitude in your stride. If gravity doesn’t stop you and “impossible” sounds more like “dare you,” you’re ROCKSTAR®— a born rebel, raising the bar with mind-body energy and zero compromise. 


— 


Together, we’re Celsius Holdings, Inc.— a global CPG company united by three powerhouse brands and one incredibly talented team. 


At Celsius, we pride ourselves on empowering our people. Every employee has a stake in our success. We create a collaborative culture built on inclusivity, innovation, and a belief that great ideas can come from anywhere. 



And we’re on our way to building something bigger: a category where energy isn’t just consumed, it’s lived—where performance meets personality, brand becomes community, and every can crack sparks a statement. 



This is the future of modern energy. This is Celsius. 



 


Ready to take your career to the next level? Join our team and redefine what it means to be energized. 



This is a driving position. A valid U.S. Driver’s License required; applicants must pass an MVR (Motor Vehicle Record) screening.

Pay Rate: $25/hour + Overtime (as needed)


Schedule: Wednesday to Sunday

Field-Based: Role requires presence in assigned market.


  • Smyrna, TN

Position Overview

The Merchandising Representative will report to the Regional Manager and should possess sales qualities, serving as a true ambassador for the Celsius brand across our distribution channels, including grocery, specialty, health club, and convenience stores.

They will be responsible for marketing Celsius products by means of new floor displays/signage and scheduling demos to attract customers and ensure that shelf space is properly managed.


Responsibilities

  • Plan and carry out merchandising initiatives
  • Call on target accounts
  • Speak with Manager to sell in PDQ’s, displays/end cap placement in store
  • Communicate sales leads and other incremental opportunities to Celsius territory manager
  • Expand product distribution as approved by the store manager within the guidelines of the account type
  • Ensure that account shelves, cold vault and stand-alone coolers are stocked and merchandised according to designated brand flow
  • Rotate backstock to existing displays, racks, cold space, warm shelf according to account guidelines. (Independent, chain, etc.)
  • Place point of sales materials as approved by account manager
  • Participate in new store openings and store reset support
  • Take pictures; include photos with reporting documents weekly
  • Conduct demos upon request
  • Develop and maintain an organized list of target/key accounts in the territory to help execute weekly /monthly planning
  • Communication as needed with territory sales manager/district manager/regional manager
  • Make 15-20 account calls per day
  • Track and complete all account calls within the Celsius sales app
  • Submit weekly work logs including mileage
  • Other records or documentation as assigned


Requirements

  • Experience: 0-2 years of experience working in retail or merchandising. Prior experience in merchandising a plus
  • Education: High school diploma or GED
  • Ability to work flexible hours, 40 hr. work week (Wednesday – Sunday)
  • Motivated, enthusiastic, and positive attitude
  • Must be a self-starter and team player
  • Excellent driving record and insurance/license required
  • Personal vehicle to use, an allowance will be provided
  • Must be committed to providing outstanding customer service
  • Exceptional interpersonal and communication skills with the ability to interact effectively internally as well as with external contacts
  • Excellent problem-solving abilities
  • Ability to multi-task within a fast-paced industry
  • Candidate must live in within their county area


Benefits

  • Comprehensive Medical, Dental & Vision benefits
  • Long- and short-term disability
  • Life insurance
  • 10 Vacation days per year subject to accrual policy
  • 11 Company paid holidays
  • 401(k) with Company match
  • Identity theft and legal services


Celsius Holdings, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. We believe strongly in fostering a safe, fair and respectful work environment. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please reach out to [email protected].



The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Tagged as: Client Service, Customer Help, Customer Service, Support Specialist

Job Overview