We are looking for motivated individuals who enjoy working with customers, think the idea of data analysis is fun and want to grow in their understanding of web and mobile performance. This is not just a job; it is a starting point for a career at Dynatrace.
As a Remote Technical Customer Support, you will work within our Insights Services team, supporting eight to ten named customers. You won’t be alone but paired with a more senior Analyst, working together to provide outstanding customer service. Your journey will begin with 6 weeks of extensive product training followed by job shadowing as you learn the role.
Each day, you will ensure our products are working for our customers, helping them understand the performance data we collect about their sites and being their go-to person for trainings and configuration. Most of this customer interaction happens over email or Slack.
If you have always wanted to work in technology, Dynatrace could be the right company for you. Responsibilities include:
Minimum Requirements:
Preferred Requirements:
Salary $45K – $49K DOE, plus Health, Dental, Life, STD, LTD, 401k, PTO. Total compensation may vary depending on candidate experience, education and location.
All your information will be kept confidential according to EEO guidelines.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.
Tagged as: Client Service, Customer Help, Customer Service, Support Specialist
Curative wants to change the view on what a health plan can be. Born out of the pandemic, we created...
Apply For This JobCustomer Service Representative – Edinburgh Standard Life £21,840 – £23,000 per year Monday-Friday, 9am-5pm, 35 hours per week Hybrid remote...
Apply For This JobRef No: AS/77708/GM Package: £30-40,000.00 Bonus Benefits Location: Remote, work from home Job type: International Move Manager Position type: Permanent...
Apply For This JobHey there! Join YAZIO, a leader in the nutrition and calorie tracking app industry, as our new Team Lead User...
Apply For This JobPerfectServe offers best in KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. PerfectServe is featured on...
Apply For This JobAbout Keyfactor Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and...
Apply For This Job