This is your chance to be part of the Hilton Reservations and Customer Care (HRCC) Team that is revolutionizing human hospitality in a digital world. As a Senior Manager Product Management for Hilton’s Contact Center platform, you will bring your technical and contact center skills to a hospitality company with an award-winning culture. Reporting to the Senior Director of HRCC Strategy, Product & Automation, you will help grow the Hilton contact center experience with an eye toward innovation, simplifying and enhancing guest and agent support, while ensuring our call center goals are accomplished.
*This role is based at our corporate office in Dallas, TX, or Remote*
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