Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box – we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.
We’re looking for a highly organized and detail-oriented Staff Product Operations Manager with a strong focus on Operational Excellence and Process Automation to join our growing team in Mexico City. This individual will be crucial in optimizing the efficiency and effectiveness of our Product organization by managing key operational initiatives, supporting team member development, and driving automation across all internal processes. The ideal candidate thrives in a fast-paced environment, possesses excellent communication and interpersonal skills, and is passionate about fostering a high-performing product team through scalable solutions
Key Responsibilities
- Quarterback strategic forums and executive engagement across the product organization, including leadership offsites and cross-functional initiatives. Leverage feedback loops to align stakeholders, prioritize initiatives, and continuously improve operating cadences across Product
- Own and evolve operational workflows for external-facing programs such as customer advisory boards, analyst engagements, and industry evaluations. Implement scalable systems for request intake, resourcing, approval workflows, and logistics coordination (for Product org)
- Support GTM and product enablement readiness by working with Product ops members to build consistent, repeatable processes around product launch execution. Partner with PM, Marketing, and Enablement to streamline deliverables, content workflows, and feedback collection across teams.
- Lead resource planning, headcount forecasting, and capacity management in partnership with Product leadership and Finance. Ensure teams are staffed appropriately against business priorities and contribute to quarterly budget reviews and future-state planning.
- Streamline onboarding and ongoing training programs for product team members, with a focus on accelerating ramp-up, embedding product principles, and supporting career growth. Continuously refine programs through structured feedback and impact tracking.
- Support fiscal and operational planning by partnering on budget inputs—including HC, training, tooling, events, and team programs. Create data-informed proposals to drive operational scale and maturity.
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