This Technical Implementation Consultant role lives within the customer engagement arm of the Granicus’ Digital Services Implementation Team and is a key member of the Implementation Services (IS) team. This team helps customers (government agencies) create valued online services, and partners with customer to enhance the way that government organizations support their communities through strategic experience management.
As a Technical Implementation Consultant, you will be an expert on the AMANDA platform, and a key partner in the successful rollout of projects across North America. You are a customer focused leader who works hand-in-hand with the project management team to implement products and solutions that require a higher level of technical knowledge (i.e. Web Services, internal and external APIs, SMS products and additional product integrations) for new and existing clients. Expert technical knowledge and enthusiasm for client success are cornerstones of this role.
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