{"id":322462,"date":"2026-05-07T00:00:00","date_gmt":"2026-05-06T23:00:00","guid":{"rendered":"https:\/\/www.remotetribe.life\/remotejobs\/job\/national-director-strategic-customers\/"},"modified":"2026-05-07T00:00:00","modified_gmt":"2026-05-06T23:00:00","slug":"national-director-strategic-customers","status":"publish","type":"job_listing","link":"https:\/\/www.remotetribe.life\/remotejobs\/job\/national-director-strategic-customers\/","title":{"rendered":"National Director Strategic Customers"},"content":{"rendered":"<p>At Johnson &amp; Johnson,\u202fwe believe health is everything. Our strength in healthcare innovation empowers us to build a\u202fworld where complex diseases are prevented, treated, and cured,\u202fwhere treatments are smarter and less invasive, and\u202fsolutions are personal.\u202fThrough our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.\u202fLearn more at <a href=\"https:\/\/www.jnj.com\" rel=\"nofollow ugc noopener\" target=\"_blank\"><u>jnj.com<\/u><\/a><\/p>\n<p>As guided by Our Credo, Johnson &amp; Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson &amp; Johnson, we respect the diversity and dignity of our employees and recognize their merit.<\/p>\n<p><b>Job Function: <\/b><\/p>\n<p>MedTech Sales<\/p>\n<p><b>Job Sub Function: <\/b><\/p>\n<p>Key Account Management \u2013 MedTech (No Commission)<\/p>\n<p><b>Job Category:<\/b><\/p>\n<p>People Leader<\/p>\n<p><b>All Job Posting Locations:<\/b><\/p>\n<p>Ontario (Any City), Quebec (Any City)<\/p>\n<p><b>Job Description:<\/b><\/p>\n<p>Position is Remote &#8211; Ontario \/ Quebec \/ Poste en t\u00e9l\u00e9travail \u2014 Ontario \/ Qu\u00e9bec<\/p>\n<p>DePuy Synthes Canada\u00a0is looking for an experienced senior commercial leader responsible for driving strategic stakeholder engagement, team development, tender success, commercial transformation, and new growth initiatives. Proven ability to cultivate C suite relationships across healthcare systems, policy makers, and innovation partners to enable funding pathways and market access; lead collaborative tender strategies with Sales and Marketing to secure major bids and expand into private markets; design and implement go to market models for enabling technologies and new channels. This individual will\u00a0lead a\u00a0high\u00a0performing team while contributing as an active member of senior leadership to shape organizational strategy and\u00a0long-term\u00a0growth.\u00a0<\/p>\n<p>Johnson &amp; Johnson announced plans to separate our Orthopaedics business to establish a standalone Orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.<\/p>\n<p>Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans.\u00a0In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.<\/p>\n<p><b>Key responsibilities:\u00a0<\/b><\/p>\n<p>\u00b7 <b>Strategic\u00a0Stakeholders Management:\u00a0<\/b>Responsible for overall management\u00a0of key stakeholders playing an influential role in shaping the healthcare landscape and access\u00a0to innovation.\u00a0<\/p>\n<p>\u00b7 <b>Team management &amp; Talent development:<\/b>\u00a0Develop and lead a\u00a0team\u00a0to achieve\u00a0short-term and\u00a0long-term\u00a0business\u00a0objectives\u00a0and\u00a0forge\u00a0strategic\u00a0relationships across healthcare systems. <\/p>\n<p>\u00b7 <b>Tender success<\/b>:\u00a0Responsible for\u00a0overarching tender strategies\u00a0in collaboration with\u00a0Sales and Marketing leaders\u00a0for the business unit to ensure successful outcomes.\u00a0<\/p>\n<p>\u00b7 <b>Commercial Transformations:\u00a0<\/b>Responsible for driving\u00a0adoption of\u00a0key\u00a0internal\u00a0commercial transformation initiatives.<b>\u00a0<\/b>\u00a0<\/p>\n<p>\u00b7 <b>Strategic Growth Initiatives:\u00a0<\/b>Leading\u00a0new growth opportunities\u00a0by\u00a0building\u00a0Go-To-Market\u00a0models, including\u00a0but not limited\u00a0Enabling Technologies\u00a0and\u00a0private markets.\u00a0<\/p>\n<p>\u00b7 <b>Senior Leadership:\u00a0<\/b>Contribute to shaping\u00a0Depuy Synthes trajectory in Canada by being an active member of its leadership team<\/p>\n<p>\u00b7 Support Marketing initiatives\u00a0<\/p>\n<p>\u00b7 Provide input for annual business plans\u00a0<\/p>\n<p>\u00b7 Build tools and processes for market access for\u00a0Enabling Technologies\u00a0<\/p>\n<p><b>Qualifications:<\/b><\/p>\n<ul>\n<li>\n<p>University\u00a0Bachelor\u2019s\u00a0degree\u00a0is required; MBA in Science\u00a0&amp;\/or Business Management\u00a0is preferred<\/p>\n<\/li>\n<li>\n<p>8-10\u00a0years of experience in Sales or Marketing Leadership &amp;\/or Key Account Management\u00a0is required<\/p>\n<\/li>\n<li>\n<p>3-5 years of people management experience is required<\/p>\n<\/li>\n<li>\n<p>A minimum of\u00a025% travel\u00a0required\u00a0(flying and driving)<\/p>\n<\/li>\n<li>\n<p>Experience in MedTech, Pharma, SaaS within life-sciences\u00a0or Biotech\u00a0is preferred<\/p>\n<\/li>\n<li>\n<p>Knowledge of AI\u00a0tools, MS Dynamics &amp; Co-pilot is preferred<\/p>\n<\/li>\n<li>\n<p>French language skills strongly preferred<\/p>\n<\/li>\n<\/ul>\n<p>DePuy Synthes Canada recherche un(e) chef(fe) commercial(e) principal(e) chevronn\u00e9(e) responsable de stimuler l\u2019engagement strat\u00e9gique des parties prenantes, le d\u00e9veloppement de l\u2019\u00e9quipe, la r\u00e9ussite des appels d\u2019offres, la transformation commerciale et de nouvelles initiatives de croissance. Capacit\u00e9 d\u00e9montr\u00e9e \u00e0 d\u00e9velopper des relations de niveau direction (C-suite) au sein des r\u00e9seaux de soins de sant\u00e9, avec les d\u00e9cideurs politiques et les partenaires en innovation afin de faciliter les voies de financement et l\u2019acc\u00e8s au march\u00e9; \u00e0 diriger des strat\u00e9gies d\u2019appels d\u2019offres collaboratives avec les \u00e9quipes des Ventes et du Marketing pour remporter des soumissions majeures et se d\u00e9velopper dans les march\u00e9s priv\u00e9s; ainsi qu\u2019\u00e0 concevoir et mettre en \u0153uvre des mod\u00e8les de mise en march\u00e9 pour les technologies habilitantes et de nouveaux canaux. Cette personne dirigera une \u00e9quipe hautement performante tout en contribuant, \u00e0 titre de membre actif de la haute direction, \u00e0 d\u00e9finir la strat\u00e9gie organisationnelle et la croissance \u00e0 long terme.<\/p>\n<p>Johnson &amp; Johnson a annonc\u00e9 son intention de se s\u00e9parer de notre secteur Orthopaedics afin d\u2019\u00e9tablir une soci\u00e9t\u00e9 Orthopaedics autonome, exploit\u00e9e sous le nom DePuy Synthes. Il est pr\u00e9vu que le processus de s\u00e9paration soit compl\u00e9t\u00e9 au cours des 18 \u00e0 24 prochains mois, sous r\u00e9serve des exigences l\u00e9gales, y compris la consultation des comit\u00e9s d\u2019entreprise et d\u2019autres instances repr\u00e9sentatives des employ\u00e9(e)s, le cas \u00e9ch\u00e9ant, des approbations r\u00e9glementaires ainsi que d\u2019autres conditions et approbations habituelles.<\/p>\n<p>Si vous acceptez ce poste, il est pr\u00e9vu que, suivant la conclusion de la transaction, vous seriez un(e) employ\u00e9(e) de DePuy Synthes et que votre emploi serait r\u00e9gi par les processus, programmes, politiques et r\u00e9gimes d\u2019avantages sociaux de DePuy Synthes. Le cas \u00e9ch\u00e9ant, les d\u00e9tails de tout changement pr\u00e9vu vous seraient communiqu\u00e9s par DePuy Synthes au moment opportun et sous r\u00e9serve de tout processus de consultation n\u00e9cessaire.<\/p>\n<p><b>Responsabilit\u00e9s cl\u00e9s :\u00a0<\/b><\/p>\n<p>\u00b7 <b>Gestion strat\u00e9gique des parties prenantes :\u00a0<\/b>Responsable de la gestion globale des principales parties prenantes jouant un r\u00f4le d\u00e9terminant dans l\u2019\u00e9volution du paysage des soins de sant\u00e9 et l\u2019acc\u00e8s \u00e0 l\u2019innovation.\u00a0<\/p>\n<p>\u00b7 <b>Gestion d\u2019\u00e9quipe et d\u00e9veloppement des talents :<\/b>\u00a0D\u00e9velopper et diriger une \u00e9quipe afin d\u2019atteindre des objectifs d\u2019affaires \u00e0 court et \u00e0 long terme et de b\u00e2tir des relations strat\u00e9giques au sein des r\u00e9seaux de soins de sant\u00e9. <\/p>\n<p>\u00b7 <b>R\u00e9ussite des appels d\u2019offres<\/b> :\u00a0Responsable des strat\u00e9gies globales d\u2019appels d\u2019offres, en collaboration avec les leaders des Ventes et du Marketing de l\u2019unit\u00e9 d\u2019affaires, afin d\u2019assurer des r\u00e9sultats gagnants.\u00a0<\/p>\n<p>\u00b7 <b>Transformation commerciale :\u00a0<\/b>Responsable de stimuler l\u2019adoption des principales initiatives internes de transformation commerciale.<b>\u00a0<\/b>\u00a0<\/p>\n<p>\u00b7 <b>Initiatives de croissance strat\u00e9gique :\u00a0<\/b>Diriger de nouvelles occasions de croissance en \u00e9laborant des mod\u00e8les de mise en march\u00e9, incluant, sans s\u2019y limiter, les technologies habilitantes et les march\u00e9s priv\u00e9s.\u00a0<\/p>\n<p>\u00b7 <b>Haute direction :\u00a0<\/b>Contribuer \u00e0 fa\u00e7onner la trajectoire de DePuy Synthes au Canada en \u00e9tant un membre actif de son \u00e9quipe de direction<\/p>\n<p>\u00b7 Soutenir les initiatives du Marketing\u00a0<\/p>\n<p>\u00b7 Fournir des contributions aux plans d\u2019affaires annuels\u00a0<\/p>\n<p>\u00b7 \u00c9laborer des outils et des processus d\u2019acc\u00e8s au march\u00e9 pour les technologies habilitantes\u00a0<\/p>\n<p><b>Qualifications :<\/b><\/p>\n<ul>\n<li>\n<p>Baccalaur\u00e9at universitaire requis; MBA en sciences et\/ou en gestion des affaires est pr\u00e9f\u00e9r\u00e9<\/p>\n<\/li>\n<li>\n<p>8 \u00e0 10 ans d\u2019exp\u00e9rience en leadership des Ventes ou du Marketing et\/ou en gestion de comptes cl\u00e9s requis<\/p>\n<\/li>\n<li>\n<p>3 \u00e0 5 ans d\u2019exp\u00e9rience en gestion de personnel requis<\/p>\n<\/li>\n<li>\n<p>Un minimum de 25 % de d\u00e9placements requis (avion et voiture)<\/p>\n<\/li>\n<li>\n<p>Exp\u00e9rience en MedTech, pharma, SaaS dans les sciences de la vie ou en biotechnologie est pr\u00e9f\u00e9r\u00e9e<\/p>\n<\/li>\n<li>\n<p>Connaissance des outils d\u2019IA, de MS Dynamics et de Copilot est pr\u00e9f\u00e9r\u00e9e<\/p>\n<\/li>\n<li>\n<p>Une ma\u00eetrise du fran\u00e7ais est vivement souhait\u00e9e.<\/p>\n<\/li>\n<\/ul>\n<p><b>\u00a0<\/b><\/p>\n<p><b>#LI-Hybrid<\/b><\/p>\n<p><b>#DePuySynthesCareers<\/b><\/p>\n<p>Location: Markham, Ontario, Canada<\/p>\n<p>DePuy Synthes Canada is recruiting for National Director Strategic Customers.<\/p>\n<p>Johnson &amp; Johnson announced plans to separate our Orthopaedics business to establish a standalone Orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.<\/p>\n<p>Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans.\u00a0In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.<\/p>\n<p>Proven ability to cultivate C suite relationships across healthcare systems, policy makers, and innovation partners to enable funding pathways and market access; lead collaborative tender strategies with Sales and Marketing to secure major bids and expand into private markets; design and implement go to market models for enabling technologies and new channels. This individual will\u00a0lead a\u00a0high\u00a0performing team while contributing as an active member of senior leadership to shape organizational strategy and\u00a0long-term\u00a0growth.\u00a0<\/p>\n<p><u>Key responsibilities:<\/u>\u00a0<\/p>\n<ul>\n<li>\n<p>Strategic\u00a0Stakeholders Management:\u00a0Responsible for overall management\u00a0of key stakeholders playing an influential role in shaping the healthcare landscape and access\u00a0to innovation.\u00a0<\/p>\n<\/li>\n<li>\n<p>Team management &amp; Talent development:\u00a0Develop and lead a\u00a0team\u00a0to achieve\u00a0short-term and\u00a0long-term\u00a0business\u00a0objectives\u00a0and\u00a0forge\u00a0strategic\u00a0relationships across healthcare systems. <\/p>\n<\/li>\n<li>\n<p>Tender success:\u00a0Responsible for\u00a0overarching tender strategies\u00a0in collaboration with\u00a0Sales and Marketing leaders\u00a0for the business unit to ensure successful outcomes.\u00a0<\/p>\n<\/li>\n<li>\n<p>Commercial Transformations:\u00a0Responsible for driving\u00a0adoption of\u00a0key\u00a0internal\u00a0commercial transformation initiatives. <\/p>\n<\/li>\n<li>\n<p>Strategic Growth Initiatives:\u00a0Leading\u00a0new growth opportunities\u00a0by\u00a0building\u00a0Go-To-Market\u00a0models, including\u00a0but not limited\u00a0Enabling Technologies\u00a0and\u00a0private markets.\u00a0<\/p>\n<\/li>\n<li>\n<p>Senior Leadership:\u00a0Contribute to shaping\u00a0Depuy Synthes trajectory in Canada by being an active member of its leadership team.\u00a0<\/p>\n<\/li>\n<li>\n<p>Support Marketing initiatives\u00a0<\/p>\n<\/li>\n<li>\n<p>Provide input for annual business plans\u00a0<\/p>\n<\/li>\n<li>\n<p>Build tools and processes for market access for\u00a0Enabling Technologies\u00a0<\/p>\n<\/li>\n<\/ul>\n<p><b>Qualifications:<\/b><\/p>\n<ul>\n<li>\n<p>University\u00a0Bachelor\u2019s\u00a0degree\u00a0is required; MBA in Science\u00a0&amp;\/or Business Management\u00a0is preferred<\/p>\n<\/li>\n<li>\n<p>8-10\u00a0years of experience in Sales or Marketing Leadership &amp;\/or Key Account Management\u00a0is required<\/p>\n<\/li>\n<li>\n<p>3-5 years of people management experience is required<\/p>\n<\/li>\n<li>\n<p>A minimum of\u00a025% travel\u00a0required\u00a0(flying and driving)<\/p>\n<\/li>\n<li>\n<p>Experience in MedTech, Pharma, SaaS within life-sciences\u00a0or Biotech\u00a0is preferred<\/p>\n<\/li>\n<li>\n<p>Knowledge of AI\u00a0tools, MS Dynamics &amp; Co-pilot is preferred<\/p>\n<\/li>\n<li>\n<p>A requirement for physical exertion (lifting or moving objects &gt;25lbs\/10Kg in weight)\u00a0<\/p>\n<\/li>\n<li>\n<p>Requirement for\u00a0long periods\u00a0of sustained visual focus and concentration\u00a0<\/p>\n<\/li>\n<li>\n<p>Expectation to use a computer on an almost continuous basis, every day<\/p>\n<\/li>\n<li>\n<p>Regular exposure to hazardous chemicals, noise, odors, dirt\/dust, fumes, temperature extremes,\u00a0vibration\u00a0and other undesirable workplace conditions should be noted here<\/p>\n<\/li>\n<li>\n<p>Nature\u00a0of work requires that the employee be in an isolated or crowded area. <\/p>\n<\/li>\n<\/ul>\n<p>The anticipated base pay range for this position is 65,000 \u2013 103,500 (CAD).<\/p>\n<p>#LI-Hybrid<\/p>\n<p>#DePuySynthesCareers<\/p>\n<p><b>Required Skills:<\/b><\/p>\n<p><b>Preferred Skills:<\/b><\/p>\n<p>Account Management, Alliance Formation, Commercial Awareness, Customer Centricity, Customer Experience Management, Developing Others, Inclusive Leadership, Interpersonal Influence, Leadership, Market Savvy, Medical Technology, Personalized Services, Revenue Management, Solutions Selling, Stakeholder Engagement, Strategic Sales Planning, Sustainable Procurement, Vendor Selection<\/p>\n<p><b>The anticipated base pay range for this position is :<\/b><\/p>\n<p>$131,000.00 &#8211; $225,400.00<\/p>\n<p><u>Additional Description for Pay Transparency:<\/u><\/p>\n<p>Subject to the terms of their respective plans, employees are eligible to participate in the Company\u2019s consolidated retirement plan (pension) and savings plan (401(k)).<br \/>This position is eligible to participate in the Company\u2019s long-term incentive program.<br \/>Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:<br \/>Vacation \u2013120 hours per calendar year<br \/>Sick time &#8211; 40 hours per calendar year; for employees who reside in the State of Colorado \u201348 hours per calendar year; for employees who reside in the State of Washington \u201356 hours per calendar year<br \/>Holiday pay, including Floating Holidays \u201313 days per calendar year<br \/>Work, Personal and Family Time &#8211; up to 40 hours per calendar year<br \/>Parental Leave \u2013 480 hours within one year of the birth\/adoption\/foster care of a child<br \/>Bereavement Leave \u2013 240 hours for an immediate family member: 40 hours for an extended family member per calendar year<br \/>Caregiver Leave \u2013 80 hours in a 52-week rolling period10 days<br \/>Volunteer Leave \u2013 32 hours per calendar year<br \/>Military Spouse Time-Off \u2013 80 hours per calendar year<br \/>For additional general information on Company benefits, please go to: &#8211; https:\/\/www.careers.jnj.com\/employee-benefits<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Johnson &amp; Johnson,\u202fwe believe health is everything. Our strength in healthcare innovation empowers us to build a\u202fworld where complex diseases are prevented, treated, and cured,\u202fwhere treatments are smarter and&#8230;<\/p>\n","protected":false},"author":1,"featured_media":322463,"template":"","meta":{"_promoted":"","_job_location":"Canada","_application":"https:\/\/jobicy.com\/jobs\/143326-national-director-strategic-customers","_company_name":"Johnson & Johnson","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[179],"job-types":[16],"job_listing_tag":[205,206,171,207],"class_list":["post-322462","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job_listing_category-customer-support","job_listing_type-full-time","job_listing_tag-client-service","job_listing_tag-customer-help","job_listing_tag-customer-service","job_listing_tag-support-specialist","job-type-full-time"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>National Director Strategic Customers - Land A Remote Job From Top Employers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.remotetribe.life\/remotejobs\/job\/national-director-strategic-customers\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"National Director Strategic Customers - Land A Remote Job From Top Employers\" \/>\n<meta property=\"og:description\" content=\"At Johnson &amp; Johnson,\u202fwe believe health is everything. 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