{"id":323012,"date":"2026-05-24T00:00:00","date_gmt":"2026-05-23T23:00:00","guid":{"rendered":"https:\/\/www.remotetribe.life\/remotejobs\/job\/airline-customer-support-specialist-with-english-remote-from-bulgaria\/"},"modified":"2026-05-24T00:00:00","modified_gmt":"2026-05-23T23:00:00","slug":"airline-customer-support-specialist-with-english-remote-from-bulgaria","status":"publish","type":"job_listing","link":"https:\/\/www.remotetribe.life\/remotejobs\/job\/airline-customer-support-specialist-with-english-remote-from-bulgaria\/","title":{"rendered":"Airline Customer Support Specialist with English (remote from Bulgaria)"},"content":{"rendered":"<h2>Company Description<\/h2>\n<p>Sutherland is a global leader in Customer Experience Management. For over 37 years, we have been enhancing customer interactions through innovative solutions, automation, and AI-driven services. With 60,000+ employees worldwide, Sutherland has been in Bulgaria since 2008, operating from two offices in Sofia and Varna, providing customer service and technical support in 20 languages.<\/p>\n<h2>Job Description<\/h2>\n<p>Join Sutherland Bulgaria and Represent a Leading Airline!<\/p>\n<p>Are you passionate about travel and aviation? Do you enjoy helping people and solving problems?<br \/> Sutherland is looking for Customer Support Specialists to join our team and support one of the world\u2019s top airlines.<\/p>\n<p>This is a great opportunity to work from home from Sofia or Varna, use your skills daily, and grow your career in the airline and travel industry.<\/p>\n<h2>Qualifications<\/h2>\n<ul>\n<li><strong>Fluent English (C1 level or higher)<\/strong><\/li>\n<li>Excellent communication and problem-solving skills<\/li>\n<li>Previous experience<strong>\u00a0with airline reservation software is an advantage<\/strong><\/li>\n<li><strong>Previous customer service experience<\/strong><\/li>\n<li><strong>Previous experience in hospitality, reservations, airlines\u00a0<\/strong>\u00a0<\/li>\n<li>Strong attention to detail and customer care orientation<\/li>\n<li>Ability to work remotely and independently<\/li>\n<li>Flexibility to work in a dynamic, multicultural environment<\/li>\n<\/ul>\n<h2>Additional Information<\/h2>\n<ul>\n<li><strong>Remote position<\/strong>\u00a0with possibility to work from our offices in Sofia or Varna<\/li>\n<li><strong>Full-time position with flexible 24\/7 shifts<\/strong><\/li>\n<li>Long-term contract with stability<\/li>\n<li>21 paid vacation days<\/li>\n<li>Health and life insurance<\/li>\n<li>Food vouchers<\/li>\n<li>Ongoing training and career growth opportunities<\/li>\n<li>Friendly, supportive team and employee recognition programs<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Company Description Sutherland is a global leader in Customer Experience Management. For over 37 years, we have been enhancing customer interactions through innovative solutions, automation, and AI-driven services. With 60,000+&#8230;<\/p>\n","protected":false},"author":1,"featured_media":323013,"template":"","meta":{"_promoted":"","_job_location":"Bulgaria","_application":"https:\/\/jobicy.com\/jobs\/144682-airline-customer-support-specialist-with-english-remote-from-bulgaria","_company_name":"Sutherland","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[179],"job-types":[16],"job_listing_tag":[205,206,171,207],"class_list":["post-323012","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job_listing_category-customer-support","job_listing_type-full-time","job_listing_tag-client-service","job_listing_tag-customer-help","job_listing_tag-customer-service","job_listing_tag-support-specialist","job-type-full-time"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Airline Customer Support Specialist with English (remote from Bulgaria) - Land A Remote Job From Top Employers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.remotetribe.life\/remotejobs\/job\/airline-customer-support-specialist-with-english-remote-from-bulgaria\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Airline Customer Support Specialist with English (remote from Bulgaria) - Land A Remote Job From Top Employers\" \/>\n<meta property=\"og:description\" content=\"Company Description Sutherland is a global leader in Customer Experience Management. 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