{"id":324047,"date":"2026-06-05T00:00:00","date_gmt":"2026-06-04T23:00:00","guid":{"rendered":"https:\/\/www.remotetribe.life\/remotejobs\/job\/senior-product-manager-agentic-foundations\/"},"modified":"2026-06-05T00:00:00","modified_gmt":"2026-06-04T23:00:00","slug":"senior-product-manager-agentic-foundations","status":"publish","type":"job_listing","link":"https:\/\/www.remotetribe.life\/remotejobs\/job\/senior-product-manager-agentic-foundations\/","title":{"rendered":"Senior Product Manager, Agentic Foundations"},"content":{"rendered":"
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We’re transforming the grocery industry<\/strong><\/p>\n

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.<\/p>\n

Instacart has become a lifeline for millions of people, and we\u2019re building the team to help push our shopping cart forward. If you\u2019re ready to do the best work of your life, come join our table.<\/p>\n

Instacart is a Flex First team <\/strong><\/p>\n

There\u2019s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work\u2014whether it\u2019s from home, an office, or your favorite coffee shop\u2014while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.<\/a><\/p>\n<\/div>\n

Overview<\/strong><\/h2>\n

Instacart\u2019s Customer Experience (CX) Platform powers how we support tens of millions of customers and hundreds of thousands of shoppers across a complex marketplace. We\u2019re building an AI-native, vendor-agnostic, API-first orchestration platform that delivers world-class support at scale\u2014and we\u2019re hiring a Senior Product Manager to lead the Agentic Foundations that make this vision real.<\/p>\n

You will join the Application Platform team and partner closely with engineering, design, data science, and customer support operations in a highly collaborative, fast-moving environment. With a cross-functional group of about 20 teammates, you\u2019ll define the foundational APIs, data models, knowledge systems, and agent harnesses that enable both human and AI agents to resolve issues quickly, consistently, and reliably. If you\u2019re excited by high-leverage platform work, clarity of vision, and measurable impact, this role offers the opportunity to shape Instacart\u2019s next generation of CX.<\/p>\n

About the Job<\/strong><\/h2>\n

In this role, you will own the end-to-end product vision and roadmap for the CX orchestration platform and the underlying agentic API platform and agent systems. You thrive in ambiguity, communicate with precision, and drive impact through crisp prioritization and execution.<\/p>\n