{"id":324814,"date":"2026-06-12T00:00:00","date_gmt":"2026-06-11T23:00:00","guid":{"rendered":"https:\/\/www.remotetribe.life\/remotejobs\/job\/especialista-de-soporte-service-desk-remoto-horario-rotativo\/"},"modified":"2026-06-12T00:00:00","modified_gmt":"2026-06-11T23:00:00","slug":"especialista-de-soporte-service-desk-remoto-horario-rotativo","status":"publish","type":"job_listing","link":"https:\/\/www.remotetribe.life\/remotejobs\/job\/especialista-de-soporte-service-desk-remoto-horario-rotativo\/","title":{"rendered":"Especialista de Soporte Service Desk Remoto Horario rotativo"},"content":{"rendered":"<p>\u00f0\u009f\u008c\u009f <strong>\u00c2\u00a1\u00c3\u009aNETE AL EQUIPO TI DE CANVIA!<\/strong> \u00f0\u009f\u008c\u009f<\/p>\n<p>En <strong>Canvia<\/strong> estamos buscando un(a) <strong>Especialista de Soporte Service Desk<\/strong> con experiencia, orientaci\u00c3\u00b3n al servicio y ganas de seguir creciendo en una empresa l\u00c3\u00adder en transformaci\u00c3\u00b3n digital. \u00f0\u009f\u0092\u00bb\u00f0\u009f\u009a\u0080<\/p>\n<p><strong>\u00f0\u009f\u0091\u00a8\u00f0\u009f\u0092\u00bb \u00c2\u00bfQu\u00c3\u00a9 har\u00c3\u00a1s en el d\u00c3\u00ada a d\u00c3\u00ada?<\/p>\n<p><\/strong><\/p>\n<ul>\n<li>Brindar soporte remoto a usuarios mediante llamadas telef\u00c3\u00b3nicas y herramientas de control remoto.<\/li>\n<li>Diagnosticar y resolver incidencias de primer nivel: hardware, software, accesos, conectividad y aplicaciones corporativas.<\/li>\n<li>Registrar, gestionar y hacer seguimiento de todos los casos recibidos por canal telef\u00c3\u00b3nico y web hasta su cierre.<\/li>\n<li>Escalar oportunamente los casos que requieran atenci\u00c3\u00b3n especializada, asegurando el cumplimiento de los SLA.<\/li>\n<li>Documentar detalladamente cada caso en la herramienta ITSM: diagn\u00c3\u00b3stico, acciones realizadas y soluci\u00c3\u00b3n aplicada.<\/li>\n<li>Orientar a los usuarios sobre el uso de herramientas tecnol\u00c3\u00b3gicas y buenas pr\u00c3\u00a1cticas.\n<\/li>\n<\/ul>\n<p><strong>\u00f0\u009f\u008e\u0093 \u00c2\u00bfQu\u00c3\u00a9 perfil buscamos?<\/p>\n<p><\/strong><\/p>\n<ul>\n<li>Egresado(a) t\u00c3\u00a9cnico(a) de Ingenier\u00c3\u00ada de Computaci\u00c3\u00b3n y Sistemas, Inform\u00c3\u00a1tica o carreras afines.<\/li>\n<li>Experiencia comprobada en soporte Service Desk o Help Desk.<\/li>\n<li>Manejo de Windows y Office 365<\/li>\n<li>Excel nivel intermedio<\/li>\n<li>Conocimiento en herramientas ITSM<\/li>\n<li>Manejo de Active Directory: gesti\u00c3\u00b3n de usuarios y accesos\n<\/li>\n<\/ul>\n<p><strong>\u00f0\u009f\u0093\u008b Condiciones Del Puesto<\/p>\n<p><\/strong><\/p>\n<ul>\n<li>Modalidad: 100% Remoto<\/li>\n<li>Horario: a coordinar\n<\/li>\n<\/ul>\n<p><strong>\u00f0\u009f\u008e\u0081 \u00c2\u00bfQu\u00c3\u00a9 te ofrecemos?<\/p>\n<p><\/strong><\/p>\n<ul>\n<li>Remuneraci\u00c3\u00b3n acorde al mercado<\/li>\n<li>Ingreso a planilla completa desde el primer d\u00c3\u00ada<\/li>\n<li>Beneficios de planilla de acuerdo a ley<\/li>\n<li>Seguro de salud<\/li>\n<li>Capacitaciones constantes\n<\/li>\n<\/ul>\n<p><strong>\u00f0\u009f\u0093\u008d Modalidad:<\/strong> Trabajo remoto desde cualquier ubicaci\u00c3\u00b3n<\/p>\n<p>\u00f0\u009f\u009a\u0080 \u00c2\u00a1S\u00c3\u00bamate a un equipo que valora tu experiencia y te impulsa a seguir creciendo!<\/p>\n<p>\u00f0\u009f\u0093\u00a9 <strong>Postula ya y s\u00c3\u00a9 parte de Canvia.<\/p>\n<p><\/strong><em>Al postular a esta vacante, usted autoriza expresamente a AI INVERSIONES PALO ALTO II S.A.C. para tratar sus datos personales con la finalidad de gestionar su participaci\u00c3\u00b3n en el proceso de selecci\u00c3\u00b3n, conforme a la Ley N.\u00c2\u00ba 29733 \u00e2\u0080\u0093 Ley de Protecci\u00c3\u00b3n de Datos Personales y su Reglamento.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00f0\u009f\u008c\u009f \u00c2\u00a1\u00c3\u009aNETE AL EQUIPO TI DE CANVIA! \u00f0\u009f\u008c\u009f En Canvia estamos buscando un(a) Especialista de Soporte Service Desk con experiencia, orientaci\u00c3\u00b3n al servicio y ganas de seguir creciendo en una&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"https:\/\/remoteOK.com\/remote-jobs\/remote-especialista-de-soporte-service-desk-remoto-horario-rotativo-canvia-1133349","_company_name":"Canvia","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[186],"job-types":[16],"job_listing_tag":[],"class_list":["post-324814","job_listing","type-job_listing","status-publish","hentry","job_listing_category-software-development","job_listing_type-full-time","job-type-full-time"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Especialista de Soporte Service Desk Remoto Horario rotativo - Land A Remote Job From Top Employers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.remotetribe.life\/remotejobs\/job\/especialista-de-soporte-service-desk-remoto-horario-rotativo\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Especialista de Soporte Service Desk Remoto Horario rotativo - Land A Remote Job From Top Employers\" \/>\n<meta property=\"og:description\" content=\"\u00f0\u009f\u008c\u009f \u00c2\u00a1\u00c3\u009aNETE AL EQUIPO TI DE CANVIA! 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