{"id":325095,"date":"2026-06-18T00:00:00","date_gmt":"2026-06-17T23:00:00","guid":{"rendered":"https:\/\/www.remotetribe.life\/remotejobs\/job\/customer-success-advisor-asean\/"},"modified":"2026-06-18T00:00:00","modified_gmt":"2026-06-17T23:00:00","slug":"customer-success-advisor-asean","status":"publish","type":"job_listing","link":"https:\/\/www.remotetribe.life\/remotejobs\/job\/customer-success-advisor-asean\/","title":{"rendered":"Customer Success Advisor -ASEAN"},"content":{"rendered":"<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<p><b>Job Requisition ID #<\/b><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div><\/div>\n<p>26WD95722<\/p>\n<p><b>Customer Success Advisor\u00a0<\/b>\u00a0<\/p>\n<p>In the Customer Success Management organization, we transform customers\u2019 vision into realized value. We believe in consistent, connected customer experiences and forging trusted partnerships that fuel adoption, retention, and measurable business outcomes. Our work supports improved revenue and sustainable company growth.<\/p>\n<p>As we continue our business model transformation, driving adoption of our technology is key to long-term customer value and partnership.<\/p>\n<p><b>Position Overview:<\/b><\/p>\n<p>As a Customer Success Advisor you\u2019ll support customer outcomes by helping them realize more value of their Autodesk solutions. Your strong business acumen, curiosity mindset, and ability to quickly identify customer needs will allow you to create impactful experiences across the customer journey, while also shaping internal best practices.<\/p>\n<p>Our Customer Success team is a collaborative, driven, global organization devoted to providing world-class experiences for our customers. We\u2019re dedicated to helping our customers be successful with their Autodesk solutions so that they achieve their business goals, and we earn their loyalty. As a team member, you\u2019ll be empowered to challenge the status quo and shape how we scale success.<\/p>\n<p><b>Responsibilities:<\/b><\/p>\n<ul>\n<li>Use data triggered signals to proactively engage customers align product capabilities with customer outcomes<\/li>\n<\/ul>\n<ul>\n<li>Establish adoption strategies to increase customer value and product usage<\/li>\n<li>Identify and engage at-risk accounts by using discovery skills and realign them toward success<\/li>\n<li>Collaborate cross-functionally with Sales, Renewals, Channel Partners, Support, and Services to support customer outcomes<\/li>\n<li>Deliver a high-quality experience that deepens customer satisfaction and loyalty<\/li>\n<li>Uncover and identify opportunities to expand customer relationships through value discovery and strategic conversations<\/li>\n<\/ul>\n<p><b>Preferred Qualifications:<\/b><\/p>\n<ul>\n<li>3\u20135 years in Customer Success, Account Management, or a related customer-facing role<\/li>\n<li>Proven track record of working independently while driving measurable impact.<\/li>\n<li>Experience navigating cross-functional collaboration with internal and external stakeholders<\/li>\n<li>Proficiency in Salesforce or similar CRM systems.<\/li>\n<li>Experience with SaaS, cloud-based software, or subscription business models.<\/li>\n<li>Familiarity with Autodesk customer industries (AEC, MFG, M&amp;E)<\/li>\n<li>Fluent in English and Vietnamese<\/li>\n<\/ul>\n<p>#LI-SV2<\/p>\n<p><b><b>Learn More<\/b><\/b><\/p>\n<p><b>About Autodesk<\/b><\/p>\n<p>Welcome to Autodesk! Amazing things are created every day with our software \u2013 from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.<\/p>\n<p>We take great pride in our culture here at Autodesk \u2013 it\u2019s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.<\/p>\n<p>When you\u2019re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!<\/p>\n<p><b>Salary transparency<\/b><\/p>\n<p>Salary is one part of Autodesk\u2019s competitive compensation package. Offers are based on the candidate\u2019s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.<\/p>\n<p><b>Diversity &amp; Belonging<\/b><br \/>We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: <a href=\"https:\/\/nam11.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fwww.autodesk.com%2Fcompany%2Fdiversity-and-belonging&amp;data=05%7C01%7Canjana.preethi%40autodesk.com%7C7e468118978f4994078f08db772d3f46%7C67bff79e7f914433a8e5c9252d2ddc1d%7C0%7C0%7C638234808438788331%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=dVD8soPEN9XLo990FmFqIU6owiEQ7ceXdn%2B13VuFUyE%3D&amp;reserved=0\" rel=\"nofollow ugc noopener\" target=\"_blank\">https:\/\/www.autodesk.com\/company\/diversity-and-belonging<\/a><\/p>\n<p><b>Are you an existing contractor or consultant with Autodesk? <\/b><\/p>\n<p>Please search for open jobs and apply internally (not on this external site).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Requisition ID # 26WD95722 Customer Success Advisor\u00a0\u00a0 In the Customer Success Management organization, we transform customers\u2019 vision into realized value. We believe in consistent, connected customer experiences and forging&#8230;<\/p>\n","protected":false},"author":1,"featured_media":325096,"template":"","meta":{"_promoted":"","_job_location":"APAC, Malaysia","_application":"https:\/\/jobicy.com\/jobs\/147123-customer-success-advisor-asean-2","_company_name":"Autodesk","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[179],"job-types":[16],"job_listing_tag":[205,206,171,207],"class_list":["post-325095","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job_listing_category-customer-support","job_listing_type-full-time","job_listing_tag-client-service","job_listing_tag-customer-help","job_listing_tag-customer-service","job_listing_tag-support-specialist","job-type-full-time"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Success Advisor -ASEAN - Land A Remote Job From Top Employers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.remotetribe.life\/remotejobs\/job\/customer-success-advisor-asean\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Success Advisor -ASEAN - Land A Remote Job From Top Employers\" \/>\n<meta property=\"og:description\" content=\"Job Requisition ID # 26WD95722 Customer Success Advisor\u00a0\u00a0 In the Customer Success Management organization, we transform customers\u2019 vision into realized value. 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