This position manages day-to-day service or back-office operations including supervising and coaching associates, monitoring metrics, and ensuring adherence to performance standards. The incumbent implements best practices for achieving customer and associate retention.<\/p>\n
This role can be hybrid or remote based on proximity to an office location.<\/p>\n
What you do:<\/strong><\/p>\n What you bring:<\/strong><\/p>\n What we offer:<\/strong><\/p>\n A meaningful mission. Great benefits. A vibrant culture<\/strong> An Equal Opportunity Employer<\/strong><\/p>\n Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we\u2019re committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity\/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.<\/p>\n Application Deadline<\/strong> This position is not open to individuals who are temporarily authorized to work in the U.S.<\/p>\n","protected":false},"excerpt":{"rendered":" This position manages day-to-day service or back-office operations including supervising and coaching associates, monitoring metrics, and ensuring adherence to performance standards. The incumbent implements best practices for achieving customer and…<\/p>\n","protected":false},"author":1,"featured_media":325108,"template":"","meta":{"_promoted":"","_job_location":"USA","_application":"https:\/\/jobicy.com\/jobs\/147049-supervisor-customer-service","_company_name":"Ameritas","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[179],"job-types":[16],"job_listing_tag":[205,206,171,207],"class_list":["post-325107","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job_listing_category-customer-support","job_listing_type-full-time","job_listing_tag-client-service","job_listing_tag-customer-help","job_listing_tag-customer-service","job_listing_tag-support-specialist","job-type-full-time"],"yoast_head":"\n\n
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Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.
At Ameritas, you\u2019ll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect — and things you don\u2019t:
Ameritas Benefits
For your money:<\/strong>
\u2022 401(k) Retirement Plan with company match and quarterly contribution.
\u2022 Tuition Reimbursement and Assistance.
\u2022 Incentive Program Bonuses.
\u2022 Competitive Pay.
For your time:<\/strong>
\u2022 Flexible Hybrid work.
\u2022 Thrive Days – Personal time off.
\u2022 Paid time off (PTO).
For your health and well-being:<\/strong>
\u2022 Health Benefits: Medical, Dental, Vision.
\u2022 Health Savings Account (HSA) with employer contribution.
\u2022 Well-being programs with financial rewards.
\u2022 Employee assistance program (EAP).
For your professional growth:<\/strong>
\u2022 Professional development programs.
\u2022 Leadership development programs.
\u2022 Employee resource groups.
\u2022 StrengthsFinder Program.
For your community:<\/strong>
\u2022 Matching donations program.
\u2022 Paid volunteer time\u2013 8 hours per month.
For your family:<\/strong>
\u2022 Generous paid maternity leave and paternity leave.
\u2022 Fertility, surrogacy, and adoption assistance.
\u2022 Backup child, elder and pet care support.<\/p>\n
This position will be open for a minimum of 3 business days or until filled.<\/p>\n