{"id":326734,"date":"2026-07-06T00:00:00","date_gmt":"2026-07-05T23:00:00","guid":{"rendered":"https:\/\/www.remotetribe.life\/remotejobs\/job\/spanish-english-customer-service-representatives\/"},"modified":"2026-07-06T00:00:00","modified_gmt":"2026-07-05T23:00:00","slug":"spanish-english-customer-service-representatives","status":"publish","type":"job_listing","link":"https:\/\/www.remotetribe.life\/remotejobs\/job\/spanish-english-customer-service-representatives\/","title":{"rendered":"Spanish\/English \u2013 Customer Service Representatives"},"content":{"rendered":"<h2>Company Description<\/h2>\n<p>Can people hear you smiling over the phone? Do you know how to turn someone\u2019s day around, no matter how down or frustrated they are? Are you the go-to person, among your friends and family, for help with mobile devices and streaming technology? Do you speak\u00a0<strong>Spanish and English<\/strong><\/p>\n<p><strong>Join Us.<\/strong><\/p>\n<p>We\u2019re Sutherland and we&#8217;re\u00a0hiring\u00a0Customer Service Representatives\u00a0to provide outstanding and personal support to customers of one of our customers, an exciting\u00a0streaming service\u00a0that hosts some of the best content out there. <strong>This is a remote, work from home position.<\/strong><\/p>\n<p>\u00a0<\/p>\n<h2>Job Description<\/h2>\n<p>\u00a0<\/p>\n<p>As a<strong> Bilingual Customer Service Representative,<\/strong>\u00a0you will provide inbound customer care, primarily over the phone and email. You&#8217;ll bring your expertise in\u00a0<strong>streaming support\u00a0<\/strong>to deliver exceptional customer service and solutions to resolve billing issues, troubleshoot errors and concerns, and guide customers to the products and services that will best meet their entertainment needs.\u00a0<\/p>\n<p><strong>This is the job for you if:<\/strong><\/p>\n<ul>\n<li>You are the go-to person to help troubleshoot tech problems.<\/li>\n<li>You leverage streaming services regularly.\u00a0<\/li>\n<li>You excel at handling customer inquiries of varying types.<\/li>\n<li>You are an active listener and enjoy building rapport with customers.\u00a0<\/li>\n<li>You are energized by the opportunity to learn new things, perform at a high level in a team environment and creatively solve problems.<\/li>\n<li>You leverage two-way feedback to enhance your performance.\u00a0<\/li>\n<\/ul>\n<p><strong>What we offer:<\/strong><\/p>\n<ul>\n<li>Medical, dental and vision benefits<\/li>\n<li>Paid training &amp; PTO<\/li>\n<li>Advancement opportunities \u2013 80% of our frontline leaders have been promoted from within<\/li>\n<li>Monthly company reward\u00a0&amp; recognition programs<\/li>\n<li>Employee Discounts<\/li>\n<li>EAP &amp; Health and Wellness programs including a personal trainer\u00a0dedicated to Sutherland<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h2>Qualifications<\/h2>\n<p>\u00a0<\/p>\n<ul>\n<li>Bilingual in Spanish\/English (testing verification will be required)<\/li>\n<li>An understanding of basic computer and home networking terminology (i.e. operating systems, routers, etc.)<\/li>\n<li>Efficient and accurate typing skills (at least 30 words per minute)<\/li>\n<li>Experience using a streaming player or gaming system<\/li>\n<li>Excellent verbal and written communication skills and are a strong multitasker<\/li>\n<li>Driven by solving problems and meeting goals<\/li>\n<li>Familiar with Microsoft Office tools<\/li>\n<li>Experience in customer service and sales<\/li>\n<li>High school diploma or equivalent<\/li>\n<\/ul>\n<p><strong>We will provide equipment, however to work from home, you must have:<\/strong><\/p>\n<ul>\n<li>Excellent Internet connectivity:\n<ul>\n<li>Internet access speeds of at least 2 MBPS\u00a0upload and 10 MBPS download \u2013 the faster the better!<\/li>\n<li>In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates. (wireless and\/or satellite Internet Service Providers are not compatible with our systems)<\/li>\n<\/ul>\n<\/li>\n<li>A quiet and distraction-free, secure place to work.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h2>Additional Information<\/h2>\n<p><strong><u>IMPORTANT NOTE:<\/u><\/strong><strong>\u00a0<\/strong><u>\u00a0<\/u>\u00a0This job is open only to residents of Canada, and you must be authorized to work in Canada in order to be considered for employment.<br \/><strong><em>About us:<\/em><\/strong><\/p>\n<p><em>As a digital transformation company &#8212; and\u00a0<strong>Great Place to Work\u00a0<\/strong>certified &#8212; Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world\u2019s most known brands in dozens of industries, including Banking &amp; Financial Services; Insurance; Communications, Media &amp; Entertainment; Healthcare; Retail &amp; Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality &amp; Logistics; and Mortgage Services, helping them to better support and serve their customers.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company Description Can people hear you smiling over the phone? Do you know how to turn someone\u2019s day around, no matter how down or frustrated they are? Are you the&#8230;<\/p>\n","protected":false},"author":1,"featured_media":326735,"template":"","meta":{"_promoted":"","_job_location":"Canada","_application":"https:\/\/jobicy.com\/jobs\/148784-spanish-english-customer-service-representatives","_company_name":"Sutherland","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[179],"job-types":[16],"job_listing_tag":[205,206,171,207],"class_list":["post-326734","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job_listing_category-customer-support","job_listing_type-full-time","job_listing_tag-client-service","job_listing_tag-customer-help","job_listing_tag-customer-service","job_listing_tag-support-specialist","job-type-full-time"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Spanish\/English \u2013 Customer Service Representatives - Land A Remote Job From Top Employers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.remotetribe.life\/remotejobs\/job\/spanish-english-customer-service-representatives\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Spanish\/English \u2013 Customer Service Representatives - Land A Remote Job From Top Employers\" \/>\n<meta property=\"og:description\" content=\"Company Description Can people hear you smiling over the phone? Do you know how to turn someone\u2019s day around, no matter how down or frustrated they are? Are you the...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.remotetribe.life\/remotejobs\/job\/spanish-english-customer-service-representatives\/\" \/>\n<meta property=\"og:site_name\" content=\"Land A Remote Job From Top Employers\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/remotetribelife\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@RemoteTribeLife\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/job\\\/spanish-english-customer-service-representatives\\\/\",\"url\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/job\\\/spanish-english-customer-service-representatives\\\/\",\"name\":\"Spanish\\\/English \u2013 Customer Service Representatives - Land A Remote Job From Top Employers\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/job\\\/spanish-english-customer-service-representatives\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/job\\\/spanish-english-customer-service-representatives\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/06060827-221-1.jpg\",\"datePublished\":\"2026-07-05T23:00:00+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/job\\\/spanish-english-customer-service-representatives\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/job\\\/spanish-english-customer-service-representatives\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/job\\\/spanish-english-customer-service-representatives\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/06060827-221-1.jpg\",\"contentUrl\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/06060827-221-1.jpg\",\"width\":400,\"height\":400},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/job\\\/spanish-english-customer-service-representatives\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Jobs\",\"item\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/job-listings\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Spanish\\\/English \u2013 Customer Service Representatives\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/#website\",\"url\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/\",\"name\":\"Land A Remote Job From Top Employers\",\"description\":\"Get a remote jobs and work anywhere in the world. Perfect for digital nomads and remote workers\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/#organization\",\"name\":\"Remote Tribe Jobs - Find A Remote Job or Hire Talent Remotely\",\"url\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/wp-content\\\/uploads\\\/2022\\\/01\\\/RemoteTribe_Delivery_favicon_512px.png\",\"contentUrl\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/wp-content\\\/uploads\\\/2022\\\/01\\\/RemoteTribe_Delivery_favicon_512px.png\",\"width\":512,\"height\":512,\"caption\":\"Remote Tribe Jobs - Find A Remote Job or Hire Talent Remotely\"},\"image\":{\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/remotetribelife\",\"https:\\\/\\\/x.com\\\/RemoteTribeLife\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Spanish\/English \u2013 Customer Service Representatives - Land A Remote Job From Top Employers","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.remotetribe.life\/remotejobs\/job\/spanish-english-customer-service-representatives\/","og_locale":"en_GB","og_type":"article","og_title":"Spanish\/English \u2013 Customer Service Representatives - Land A Remote Job From Top Employers","og_description":"Company Description Can people hear you smiling over the phone? Do you know how to turn someone\u2019s day around, no matter how down or frustrated they are? Are you the...","og_url":"https:\/\/www.remotetribe.life\/remotejobs\/job\/spanish-english-customer-service-representatives\/","og_site_name":"Land A Remote Job From Top Employers","article_publisher":"https:\/\/www.facebook.com\/remotetribelife","twitter_card":"summary_large_image","twitter_site":"@RemoteTribeLife","twitter_misc":{"Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.remotetribe.life\/remotejobs\/job\/spanish-english-customer-service-representatives\/","url":"https:\/\/www.remotetribe.life\/remotejobs\/job\/spanish-english-customer-service-representatives\/","name":"Spanish\/English \u2013 Customer Service Representatives - Land A Remote Job From Top Employers","isPartOf":{"@id":"https:\/\/www.remotetribe.life\/remotejobs\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.remotetribe.life\/remotejobs\/job\/spanish-english-customer-service-representatives\/#primaryimage"},"image":{"@id":"https:\/\/www.remotetribe.life\/remotejobs\/job\/spanish-english-customer-service-representatives\/#primaryimage"},"thumbnailUrl":"https:\/\/www.remotetribe.life\/remotejobs\/wp-content\/uploads\/2026\/07\/06060827-221-1.jpg","datePublished":"2026-07-05T23:00:00+00:00","breadcrumb":{"@id":"https:\/\/www.remotetribe.life\/remotejobs\/job\/spanish-english-customer-service-representatives\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.remotetribe.life\/remotejobs\/job\/spanish-english-customer-service-representatives\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.remotetribe.life\/remotejobs\/job\/spanish-english-customer-service-representatives\/#primaryimage","url":"https:\/\/www.remotetribe.life\/remotejobs\/wp-content\/uploads\/2026\/07\/06060827-221-1.jpg","contentUrl":"https:\/\/www.remotetribe.life\/remotejobs\/wp-content\/uploads\/2026\/07\/06060827-221-1.jpg","width":400,"height":400},{"@type":"BreadcrumbList","@id":"https:\/\/www.remotetribe.life\/remotejobs\/job\/spanish-english-customer-service-representatives\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.remotetribe.life\/remotejobs\/"},{"@type":"ListItem","position":2,"name":"Jobs","item":"https:\/\/www.remotetribe.life\/remotejobs\/job-listings\/"},{"@type":"ListItem","position":3,"name":"Spanish\/English \u2013 Customer Service Representatives"}]},{"@type":"WebSite","@id":"https:\/\/www.remotetribe.life\/remotejobs\/#website","url":"https:\/\/www.remotetribe.life\/remotejobs\/","name":"Land A Remote Job From Top Employers","description":"Get a remote jobs and work anywhere in the world. Perfect for digital nomads and remote workers","publisher":{"@id":"https:\/\/www.remotetribe.life\/remotejobs\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.remotetribe.life\/remotejobs\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.remotetribe.life\/remotejobs\/#organization","name":"Remote Tribe Jobs - Find A Remote Job or Hire Talent Remotely","url":"https:\/\/www.remotetribe.life\/remotejobs\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.remotetribe.life\/remotejobs\/#\/schema\/logo\/image\/","url":"https:\/\/www.remotetribe.life\/remotejobs\/wp-content\/uploads\/2022\/01\/RemoteTribe_Delivery_favicon_512px.png","contentUrl":"https:\/\/www.remotetribe.life\/remotejobs\/wp-content\/uploads\/2022\/01\/RemoteTribe_Delivery_favicon_512px.png","width":512,"height":512,"caption":"Remote Tribe Jobs - Find A Remote Job or Hire Talent Remotely"},"image":{"@id":"https:\/\/www.remotetribe.life\/remotejobs\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/remotetribelife","https:\/\/x.com\/RemoteTribeLife"]}]}},"_links":{"self":[{"href":"https:\/\/www.remotetribe.life\/remotejobs\/wp-json\/wp\/v2\/job-listings\/326734","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.remotetribe.life\/remotejobs\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.remotetribe.life\/remotejobs\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.remotetribe.life\/remotejobs\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.remotetribe.life\/remotejobs\/wp-json\/wp\/v2\/media\/326735"}],"wp:attachment":[{"href":"https:\/\/www.remotetribe.life\/remotejobs\/wp-json\/wp\/v2\/media?parent=326734"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.remotetribe.life\/remotejobs\/wp-json\/wp\/v2\/job-categories?post=326734"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.remotetribe.life\/remotejobs\/wp-json\/wp\/v2\/job-types?post=326734"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/www.remotetribe.life\/remotejobs\/wp-json\/wp\/v2\/job_listing_tag?post=326734"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}