{"id":327326,"date":"2026-07-14T00:00:00","date_gmt":"2026-07-13T23:00:00","guid":{"rendered":"https:\/\/www.remotetribe.life\/remotejobs\/job\/technical-customer-support-team-lead\/"},"modified":"2026-07-14T00:00:00","modified_gmt":"2026-07-13T23:00:00","slug":"technical-customer-support-team-lead","status":"publish","type":"job_listing","link":"https:\/\/www.remotetribe.life\/remotejobs\/job\/technical-customer-support-team-lead\/","title":{"rendered":"Technical Customer Support Team Lead"},"content":{"rendered":"<h2>About ElevenLabs<\/h2>\n<p>ElevenLabs is an AI research and product company transforming how we interact with technology.<\/p>\n<p>We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses &#8211; from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world&#8217;s most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We&#8217;ve raised $781M in funding and our last valuation was $11B &#8211; multiples of 11, always.<br \/>We have expanded from voice into three main platforms:<\/p>\n<ul>\n<li>\n<p>ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.<\/p>\n<\/li>\n<li>\n<p>ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.<\/p>\n<\/li>\n<li>\n<p>ElevenAPI gives developers access to our leading AI audio foundational models.<\/p>\n<\/li>\n<\/ul>\n<p>Everything we do is the result of the creativity and commitment of our team &#8211; builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.<\/p>\n<\/p>\n<h2>How we work<\/h2>\n<ul>\n<li>\n<p><strong>High-velocity: <\/strong>Rapid experimentation, lean autonomous teams, and minimal bureaucracy.<\/p>\n<\/li>\n<li>\n<p><strong>Impact not job titles: <\/strong>We don\u2019t have job titles. Instead, it\u2019s about the impact you have. No task is above or beneath you.<\/p>\n<\/li>\n<li>\n<p><strong>AI first:<\/strong> We use AI to move faster with higher-quality results. We do this across the whole company\u2014from engineering to growth to operations.<\/p>\n<\/li>\n<li>\n<p><strong>Excellence everywhere: <\/strong>Everything we do should match the quality of our AI models.<\/p>\n<\/li>\n<li>\n<p><strong>Global team: <\/strong>We prioritize your talent, not your location.<\/p>\n<\/li>\n<\/ul>\n<h2>What we offer<\/h2>\n<ul>\n<li>\n<p><strong>Innovative culture:<\/strong> You\u2019ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what\u2019s possible.<\/p>\n<\/li>\n<li>\n<p><strong>Growth paths: <\/strong>Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact &#8211; beyond your immediate role and responsibilities.<\/p>\n<\/li>\n<li>\n<p><strong>Learning &amp; development<\/strong>: ElevenLabs proactively supports professional development through an annual discretionary stipend.<\/p>\n<\/li>\n<li>\n<p><strong>Social travel<\/strong>: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.<\/p>\n<\/li>\n<li>\n<p><strong>Annual company offsite: <\/strong>Each year, we bring the entire team together in a new location &#8211; past offsites have included Croatia and Italy.<\/p>\n<\/li>\n<li>\n<p><strong>Co-working<\/strong>: If you\u2019re not located near one of our main hubs, we offer a monthly co-working stipend.<\/p>\n<\/li>\n<\/ul>\n<h2>Enterprise Support Team Lead (Full-time, Remote)<\/h2>\n<p><strong>Who we are<\/strong><br \/>A global team united by curiosity and a shared mission: to be the first choice for AI audio. We&#8217;re building a new category of technology from the ground up, moving fast, holding ourselves to a high bar, and giving everyone the autonomy to do their best work. The best idea wins, regardless of where it comes from.<\/p>\n<div>\u00a0<\/div>\n<p><strong>About the role<\/strong><br \/>As the Enterprise Support Team Lead, you&#8217;ll oversee our Enterprise Support operations and lead a global team supporting our most strategic accounts. This is a critical leadership position that requires both deep technical expertise and exceptional people management skills. You&#8217;ll be responsible for maintaining world-class responsiveness, driving operational excellence, and ensuring our enterprise customers receive the highest level of support. You&#8217;re setting the standard for what great support looks like and mentoring your team to achieve it.<\/p>\n<div>\u00a0<\/div>\n<h2>What you&#8217;ll do<\/h2>\n<ul>\n<li>\n<p><strong>Lead and develop your team:<\/strong> Hire, mentor, and grow talented support specialists; drive higher performance and create a culture of excellence.<\/p>\n<\/li>\n<li>\n<p><strong>Own enterprise support operations end-to-end:<\/strong> Manage day-to-day metrics, KPIs, and ensure smooth operations across global shifts and time zones.<\/p>\n<\/li>\n<li>\n<p><strong>Provide hands-on technical support:<\/strong> Maintain your own technical expertise by actively supporting enterprise customers and complex issues alongside your team.<\/p>\n<\/li>\n<li>\n<p><strong>Drive operational improvements:<\/strong> Identify gaps and bottlenecks, create and implement new workflows, KPIs, and targets; operationalize improvements across the team.<\/p>\n<\/li>\n<li>\n<p><strong>Bridge critical functions:<\/strong> Serve as a primary conduit between Support, Engineering, and Revenue teams; communicate customer needs and product gaps to leadership.<\/p>\n<\/li>\n<li>\n<p><strong>Ensure global coverage:<\/strong> Manage scheduling and coverage to support enterprise customers across all time zones with consistent quality and responsiveness.<\/p>\n<\/li>\n<li>\n<p><strong>Build and maintain documentation:<\/strong> Ensure your team has clear, accurate, and up-to-date resources to support customers effectively.<\/p>\n<\/li>\n<\/ul>\n<div>\u00a0<\/div>\n<h2>What you bring<\/h2>\n<ul>\n<li>\n<p><strong>Deep technical expertise:<\/strong> Seasoned subject matter expert with strong understanding of customer support, the AI landscape, APIs, different AI such as TTS and LLMs, and telephony systems (e.g. Twilio, SIP, WebSockets).<\/p>\n<\/li>\n<li>\n<p><strong>Proven leadership experience:<\/strong> Track record of building and leading high-performing teams, developing people, and driving results.<\/p>\n<\/li>\n<li>\n<p><strong>Technical execution capability:<\/strong> Able to perform the work yourself and mentor others; comfortable reading and troubleshooting code as well as more ambiguous troubleshooting such as AI.<\/p>\n<\/li>\n<li>\n<p><strong>Operational excellence:<\/strong> Experience managing metrics, KPIs, and smooth operations in fast-moving environments; strong administrative and organizational skills.<\/p>\n<\/li>\n<li>\n<p><strong>Problem-solving mindset:<\/strong> Proactively identify gaps and drive solutions rather than just raising issues; work across stakeholders to action outcomes.<\/p>\n<\/li>\n<li>\n<p><strong>Experience in B2B or enterprise support:<\/strong> Familiarity with the demands of supporting strategic accounts and managing complex customer relationships.<\/p>\n<\/li>\n<\/ul>\n<div>\u00a0<\/div>\n<h2>Who you are<\/h2>\n<ul>\n<li>\n<p><strong>A committed leader:<\/strong> Prepared to address critical issues and ensure coverage outside standard work hours; possess the flexibility and drive this global role demands.<\/p>\n<\/li>\n<li>\n<p><strong>Passionate about people and performance:<\/strong> Genuinely interested in developing your team, pushing them to do more, and creating an environment where they can excel.<\/p>\n<\/li>\n<li>\n<p><strong>Not afraid to speak up:<\/strong> Take up space, voice concerns when you see problems, and stand up for your team, even when communicating with senior leadership.<\/p>\n<\/li>\n<li>\n<p><strong>Analytically sharp:<\/strong> Approach problems with first-principles thinking and data-driven decision-making.<\/p>\n<\/li>\n<li>\n<p><strong>A strong communicator:<\/strong> Translate technical complexity into clear, actionable insights for customers, your team, and leadership.<\/p>\n<\/li>\n<li>\n<p><strong>Self-directed and driven:<\/strong> Don&#8217;t wait for instructions; hold yourself and your team to a high standard.<\/p>\n<\/li>\n<li>\n<p><strong>Energized by impact:<\/strong> Thrive in a startup environment where things move fast and you can have real influence on the company&#8217;s direction.<\/p>\n<\/li>\n<\/ul>\n<div>\u00a0<\/div>\n<h2>What we offer<\/h2>\n<p>The opportunity to lead a critical function at a fast-growing AI company, shape the future of enterprise support, and build a world-class team. You&#8217;ll work with cutting-edge technology, have direct influence on product and strategy, and be part of a mission-driven organization.<\/p>\n<div>\u00a0<\/div>\n<p>If you&#8217;re ready to step into this role and help drive the next phase of Enterprise Support at ElevenLabs, please reach out.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we&#8230;<\/p>\n","protected":false},"author":1,"featured_media":327327,"template":"","meta":{"_promoted":"","_job_location":"USA","_application":"https:\/\/jobicy.com\/jobs\/149322-technical-customer-support-team-lead","_company_name":"Elevenlabs","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[179],"job-types":[16],"job_listing_tag":[205,206,171,207],"class_list":["post-327326","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job_listing_category-customer-support","job_listing_type-full-time","job_listing_tag-client-service","job_listing_tag-customer-help","job_listing_tag-customer-service","job_listing_tag-support-specialist","job-type-full-time"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Technical Customer Support Team Lead - Land A Remote Job From Top Employers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.remotetribe.life\/remotejobs\/job\/technical-customer-support-team-lead\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Technical Customer Support Team Lead - Land A Remote Job From Top Employers\" \/>\n<meta property=\"og:description\" content=\"About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.remotetribe.life\/remotejobs\/job\/technical-customer-support-team-lead\/\" \/>\n<meta property=\"og:site_name\" content=\"Land A Remote Job From Top Employers\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/remotetribelife\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@RemoteTribeLife\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/job\\\/technical-customer-support-team-lead\\\/\",\"url\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/job\\\/technical-customer-support-team-lead\\\/\",\"name\":\"Technical Customer Support Team Lead - Land A Remote Job From Top Employers\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/job\\\/technical-customer-support-team-lead\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/job\\\/technical-customer-support-team-lead\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/e01b4c5d-221-4.png\",\"datePublished\":\"2026-07-13T23:00:00+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/job\\\/technical-customer-support-team-lead\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/job\\\/technical-customer-support-team-lead\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/job\\\/technical-customer-support-team-lead\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/e01b4c5d-221-4.png\",\"contentUrl\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/e01b4c5d-221-4.png\",\"width\":400,\"height\":400},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/job\\\/technical-customer-support-team-lead\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Jobs\",\"item\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/job-listings\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Technical Customer Support Team Lead\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/#website\",\"url\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/\",\"name\":\"Land A Remote Job From Top Employers\",\"description\":\"Get a remote jobs and work anywhere in the world. Perfect for digital nomads and remote workers\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/#organization\",\"name\":\"Remote Tribe Jobs - Find A Remote Job or Hire Talent Remotely\",\"url\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/wp-content\\\/uploads\\\/2022\\\/01\\\/RemoteTribe_Delivery_favicon_512px.png\",\"contentUrl\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/wp-content\\\/uploads\\\/2022\\\/01\\\/RemoteTribe_Delivery_favicon_512px.png\",\"width\":512,\"height\":512,\"caption\":\"Remote Tribe Jobs - Find A Remote Job or Hire Talent Remotely\"},\"image\":{\"@id\":\"https:\\\/\\\/www.remotetribe.life\\\/remotejobs\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/remotetribelife\",\"https:\\\/\\\/x.com\\\/RemoteTribeLife\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Technical Customer Support Team Lead - Land A Remote Job From Top Employers","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.remotetribe.life\/remotejobs\/job\/technical-customer-support-team-lead\/","og_locale":"en_GB","og_type":"article","og_title":"Technical Customer Support Team Lead - Land A Remote Job From Top Employers","og_description":"About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we...","og_url":"https:\/\/www.remotetribe.life\/remotejobs\/job\/technical-customer-support-team-lead\/","og_site_name":"Land A Remote Job From Top Employers","article_publisher":"https:\/\/www.facebook.com\/remotetribelife","twitter_card":"summary_large_image","twitter_site":"@RemoteTribeLife","twitter_misc":{"Estimated reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.remotetribe.life\/remotejobs\/job\/technical-customer-support-team-lead\/","url":"https:\/\/www.remotetribe.life\/remotejobs\/job\/technical-customer-support-team-lead\/","name":"Technical Customer Support Team Lead - Land A Remote Job From Top Employers","isPartOf":{"@id":"https:\/\/www.remotetribe.life\/remotejobs\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.remotetribe.life\/remotejobs\/job\/technical-customer-support-team-lead\/#primaryimage"},"image":{"@id":"https:\/\/www.remotetribe.life\/remotejobs\/job\/technical-customer-support-team-lead\/#primaryimage"},"thumbnailUrl":"https:\/\/www.remotetribe.life\/remotejobs\/wp-content\/uploads\/2026\/07\/e01b4c5d-221-4.png","datePublished":"2026-07-13T23:00:00+00:00","breadcrumb":{"@id":"https:\/\/www.remotetribe.life\/remotejobs\/job\/technical-customer-support-team-lead\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.remotetribe.life\/remotejobs\/job\/technical-customer-support-team-lead\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.remotetribe.life\/remotejobs\/job\/technical-customer-support-team-lead\/#primaryimage","url":"https:\/\/www.remotetribe.life\/remotejobs\/wp-content\/uploads\/2026\/07\/e01b4c5d-221-4.png","contentUrl":"https:\/\/www.remotetribe.life\/remotejobs\/wp-content\/uploads\/2026\/07\/e01b4c5d-221-4.png","width":400,"height":400},{"@type":"BreadcrumbList","@id":"https:\/\/www.remotetribe.life\/remotejobs\/job\/technical-customer-support-team-lead\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.remotetribe.life\/remotejobs\/"},{"@type":"ListItem","position":2,"name":"Jobs","item":"https:\/\/www.remotetribe.life\/remotejobs\/job-listings\/"},{"@type":"ListItem","position":3,"name":"Technical Customer Support Team Lead"}]},{"@type":"WebSite","@id":"https:\/\/www.remotetribe.life\/remotejobs\/#website","url":"https:\/\/www.remotetribe.life\/remotejobs\/","name":"Land A Remote Job From Top Employers","description":"Get a remote jobs and work anywhere in the world. Perfect for digital nomads and remote workers","publisher":{"@id":"https:\/\/www.remotetribe.life\/remotejobs\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.remotetribe.life\/remotejobs\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.remotetribe.life\/remotejobs\/#organization","name":"Remote Tribe Jobs - Find A Remote Job or Hire Talent Remotely","url":"https:\/\/www.remotetribe.life\/remotejobs\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.remotetribe.life\/remotejobs\/#\/schema\/logo\/image\/","url":"https:\/\/www.remotetribe.life\/remotejobs\/wp-content\/uploads\/2022\/01\/RemoteTribe_Delivery_favicon_512px.png","contentUrl":"https:\/\/www.remotetribe.life\/remotejobs\/wp-content\/uploads\/2022\/01\/RemoteTribe_Delivery_favicon_512px.png","width":512,"height":512,"caption":"Remote Tribe Jobs - Find A Remote Job or Hire Talent Remotely"},"image":{"@id":"https:\/\/www.remotetribe.life\/remotejobs\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/remotetribelife","https:\/\/x.com\/RemoteTribeLife"]}]}},"_links":{"self":[{"href":"https:\/\/www.remotetribe.life\/remotejobs\/wp-json\/wp\/v2\/job-listings\/327326","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.remotetribe.life\/remotejobs\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.remotetribe.life\/remotejobs\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.remotetribe.life\/remotejobs\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.remotetribe.life\/remotejobs\/wp-json\/wp\/v2\/media\/327327"}],"wp:attachment":[{"href":"https:\/\/www.remotetribe.life\/remotejobs\/wp-json\/wp\/v2\/media?parent=327326"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.remotetribe.life\/remotejobs\/wp-json\/wp\/v2\/job-categories?post=327326"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.remotetribe.life\/remotejobs\/wp-json\/wp\/v2\/job-types?post=327326"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/www.remotetribe.life\/remotejobs\/wp-json\/wp\/v2\/job_listing_tag?post=327326"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}