{"id":327820,"date":"2026-07-22T00:00:00","date_gmt":"2026-07-21T23:00:00","guid":{"rendered":"https:\/\/www.remotetribe.life\/remotejobs\/job\/customer-solutions-engineer\/"},"modified":"2026-07-22T00:00:00","modified_gmt":"2026-07-21T23:00:00","slug":"customer-solutions-engineer","status":"publish","type":"job_listing","link":"https:\/\/www.remotetribe.life\/remotejobs\/job\/customer-solutions-engineer\/","title":{"rendered":"Customer Solutions Engineer"},"content":{"rendered":"
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From Fivetran\u2019s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We\u2019re proud that more organizations continue to leverage our technology every day to become truly data-driven.<\/p>\n<\/div>\n

About Us<\/strong><\/p>\n

Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we\u2019re delivering the data infrastructure layer that helps organizations move, transform, and trust their data \u2014 from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we\u2019re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It\u2019s an exciting time to join us: we\u2019re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.<\/p>\n

About the Role<\/strong><\/p>\n

Fivetran and dbt are building data pipelines to power the modern data stack for thousands of companies.<\/p>\n

We\u2019re looking for a customer solutions engineer, Customer Solutions Engineering (CSE) team \u2014 frontline technical support for dbt Labs customers across tickets, email, and video, ranging from simple questions to complex technical issues.<\/p>\n

This is a full-time remote position based out of the AMER-East region, Texas, and Philadelphia.\u00a0<\/p>\n

Technologies You\u2019ll Use<\/strong><\/p>\n

dbt (Core and dbt platform), SQL, APIs, YAML\/JSON, Zendesk, Datadog or LogicMonitor, common data warehouses (e.g. Snowflake, BigQuery)<\/p>\n

What You\u2019ll Do<\/strong><\/p>\n